Dedicated technology user
Regular laptop/desktop, Microsoft 365, support requests, identity, endpoint management and day-to-day technology use.
IT Support for Calgary Clinics
Price the technology—not the waiting room headcount.
A clinic may have 100 staff but only 35–40 people using a dedicated workstation every day. NextPixel’s hybrid managed IT model accounts for full technology users, light/email-only users, shared endpoints, servers, network equipment, backup and security scope.
Why hybrid pricing matters
100 employees does not always mean 100 IT seats.
Pure per-user pricing can distort the cost for clinics with nurses, assistants or practitioners who share computers or use technology lightly. Pure per-device pricing can miss identity, email and support load. A hybrid model captures both.
Email / occasional access
Minimal support footprint and occasional cloud access, often without a dedicated managed workstation.
Reception / clinical station
Managed as an endpoint regardless of how many staff rotate through it.
Clinic IT priorities
Support the work around the patient.
Identity
MFA, Conditional Access, onboarding/offboarding and role-appropriate access.
Shared endpoints
Managed reception and clinical workstations with patching, protection and predictable configuration.
Network
Business Wi-Fi, segmentation, firewall and stable connectivity for cloud and clinical applications.
Backup
Recovery planning around the systems and data the clinic cannot operate without.
Security
Email protection, endpoint detection, logging, vulnerability visibility and user awareness.
Vendor coordination
One technical owner to work with EMR, imaging, telecom, ISP and other line-of-business vendors.